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Jan 12, 2018 - From long flight delays or cancellations to lost luggage and rude flight attendants, airline passengers are increasingly quick to take to Twitter, Facebook or other social media with their complaints.
When they do, two major airlines are relatively speedy to respond, according to a survey released Jan. 9 by customer service firm Conversocial Inc.
Dallas-based Southwest Airlines (NYSE: LUV) had an average response time of 6 minutes and 36 seconds through its @SouthwestAir account. That was slower…
Jan 12, 2018 -
Last week, I noted that Donald Trump’s erratic behavior, especially on Twitter, had prompted our letter writers to take a more strident tone than usual in their criticism of the president. Several said Trump’s outbursts posed a grave threat to our country, and they demanded his removal from office....
Jan 12, 2018 - The unofficial start of earnings season kicks off today as big banks JPMorgan (NYSE:JPM), Wells Fargo (NYSE:WFC) and PNC Financial (NYSE:PNC) report their quarterly numbers. Earnings for S&P 500
Jan 11, 2018 - Steven Pinker is a liberal, Jewish professor. But social media convinced people that he’s a darling of the alt-right.
Jan 11, 2018 - House lawmakers voted to preserve the National Security Agency’s warrantless surveillance program.
Jan 11, 2018 - Word went out that an article would identify a creator of a list of media industry men accused of sexual harassment. Women urged writers to push back.
Jan 11, 2018 - A group of shareholders on Thursday demanded that Facebook and Twitter disclose more information about sexual harassment, fake news, hate speech and other forms of abuse that take place on the companies’ platforms. The shareholder resolution by the New York State Comptroller's office, which operates the state’s pension fund, and Arjuna Capital, a Boston-based boutique […]
Jan 11, 2018 - Activist investors filed shareholder resolutions asking Facebook and Twitter to take more responsibility for content on their sites, highlighting how concerns about the power of big tech firms is moving from Washington to Wall Street.
Jan 11, 2018 - GAFollowers LLC is back on Twitter Inc. (NYSE: TWTR) following a 10-day suspension.
Jan 11, 2018 - Read full story for latest details.